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Frequently asked questions

• Do I need to pay extra for delivery?

• How to cook frozen products?

• How far in advance should you place an order?

• Is prepayment required?

• Do you accept special orders? (Which are not included in the menu)

• How long can I store frozen products?

• How is delivery carried out?

• If a product is spoiled, will I get a refund?

• What is the minimum order?